Customer Testimonials
Steven Toyota

Brian in sales and Malachi in service are prime examples of excellent young men who listen to and do everything they can for their customers A+ gentlemen!!!

Great customer service!

I was passing through Harrisonburg going to school in Blacksburg when my fuel door actuator failed. I came into the service center looking for some help prying it open and two people named Brooke and Andrew came out to help me. They were genuinely some of the nicest people I’ve met and helped me out with no questions asked. I’m your typical broke college kid who was struggling to get by and they were super kind to me. They helped get the gas door open and then they even gave me $10 to help me get gas to get home. This was seriously one of the best experiences I’ve had in a forever and they helped me feel a lot better in what was a super stressful situation. I heavily recommend them and can’t be more grateful to them.

Thanks Hoger for your good customer service 100%

Overall quite good.

Matt with Steven Kia has been great to work with. Bought a vehicle with him 2 years ago and recently traded it with him for an upgrade. Can't recommend him enough.

Outstanding experience, everyone we interacted with was friendly, accommodating and knowledgeable. Nick in service and Rodrigo in rentals 5 star!!

I recently purchased a Rav4 Hybrid at Steven Toyota and it was a very good experience for me. My salesperson, Masar, was courteous and respectful at all times. He listened and answered my questions with patience--this is my first Toyota and first new car since 2013. Lots of new technology for me on my Rav4! (Thanks, Masar, for helping me through it.) Love the car.

Routine oil change and tire rotation

Great service as always. Nicholas Greco was great help and was on top of it. Thank you guys.

Great service friendly staff

I’ve always enjoyed bringing my vehicles to Steven Toyota. The service is quick and reliable and the shuttle is always a great service to have as well.

Recently had my car serviced at Steven Toyota and can only say great things about them. From the work that was performed to coordinating my pick -up to make an appointment.

I've been a Steven Toyota customer for many years. I didnt buy my car there, but they take excellent care of me. Regular maintenance and working me into schedule with emergency repairs. Always friendly and professional. Worked me in today for a flat tire. Friendly, excellent service. Thanks Allison! Back again yesterday for another flat tire!! Fit me in and I was out in no time. Never disappointed in service and especially advisors. Nick was great🙂

Nice guy named hoger helped me through everything.He has helped me both days i was there,never fails to amaze me with the customer service and his smile

CS room was comfortable and the service people were courteous!

Overall great experience. Everyone was kind and listened to what I really wanted and I walked away with a brand new 2025 Toyota Corolla Cross XLE

Very professional. Brook is awesome

Emily did a great job on providing customer service! She answered all the questions professionally!

Marcus Johnson and the team worked with me to find a Rav4 that fit what I was needing. They all were courteous and helpful. Marcus was very patient & informative when answering my questions & presenting the different suvs.