Customer Testimonials
Steven Toyota

Very courteous and professional when handling the customer

Hoger was amazing. He helped me drive off in my favorite purchase easily for my 40th birthday. He just started so go show him some love! Side note if you are looking for a handsome car sales man he’s your guy!

Staff is always friendly and service is great!

Every aspect of my buying experience was fantastic. If I could suggest a salesman it would absolutely be John Glover. All around wonderful salesman! Like buying a car from a friend.

I had an amazing experience buying my car from this dealership! A special shout-out to my salesman, Hoger, who went above and beyond throughout the entire process. He was incredibly patient, never tired of showing me different cars, and really took the time to understand my needs. Thanks to his dedication, I was able to find the perfect car that suits me. I highly recommend this dealership, and especially Hoger, for anyone in search of a hassle-free and supportive car-buying experience!

I took my car for state inspection. It passed, but they found two things that needed attention. They let me know and they're covered by my warranty, luckily. Good service and good communication. Much appreciated.

Purchased a new camera 2025 , it was really smooth process thanks to Anmar and Pablo both are great

Time efficient, Great explanations and videos of service

I think he is a very good gentleman, a bit comical and welcoming. But I must admit that my experience of the last 3 days is really regrettable. The board on my screen reports a breakdown, I call the dealer, they promise to get back to me to tell me what to do but alas, until I decide to drive at my own risk to arrive, once I arrive I wait for someone to find a solution so that I can go to work the next day but I am left behind, I repair it and the next day I rent UBER to go and come back, the following day I tell myself that this time I will have a solution but unfortunately the same treatment, I come to park the car for the breakdown and I rent an UBER to go back and the next day I make the same rental to go to my work and come back; Seriously I was very disturbed and yet I chose the Toyota dealership not a dealer in town to avoid all this disarray but too bad.

Awesome experience with Nick Greco and the service department at Steven Toyota. I brought my FJ for service because I had several lights that suddenly appeared on my dashboard, so I wanted to bring it to a dealer who specializes in Toyotas. My husband had recently had a terrible experience with our local Staunton Toyota dealer when he bought a brand new car, so I was definitely not interested in taking my car there. I am so glad that we rode North about 20 minutes or so to Steven in Harrisonburg! Awesome communication, great skill in figuring out what was happening, right on time, suggested a couple services that my car really did need, and gave me an updated inspection as well. They sent me an inspection video when they looked the vehicle over, and it was comprehensive and so helpful! I felt like they really were invested in doing an awesome job across the board, and my husband and I can't say enough about the service and Nick. Really great. Wish we had brought the checkbook to Steven when we got the new Prius locally, but at least we can let others know the value of taking the trek to Harrisonburg if you are shopping for a Toyota. If you are in Staunton, hop up 11 and take a pretty drive for exceptional service at Steven. Definitely worth it, and you will be happy you did!

Great service. Very responsive and gave updates during the appt. Thanks! Great experience purchasing a new Rav 4 Hybrid Pablo and Stacy were very helpful overall. Made the process very smooth! Thank you!

My husband and I recently bought a vehicle from here. They were AMAZING. Easy to work with and very respectful. They answered all questions without any judgment. When we buy again, it will VERY likely be from Steven Toyota again. They've earned a repeat customer.

Thank you Brian and Steven Toyota. Brian listened to me and listened to what I was mainly looking for in a vehicle, and helped me find what I was looking for. I can't think you enough for the wonderful experience, care and vehicle that fits my needs!

I had John glover helping me to get a car for my Wife, John did an amazing job trying to get the right car for my wife, he was able to explaining any of the questions that I had during my test drive. I will definitely come back and look for him to buy another vehicle from him for sure. John did an excellent customer service.

We had a very good experience the place is exceptionally clean staff is very friendly and courteous (was getting a inspection)

If you’re in the market for a new car, or like me a first car, please come see Hoger! He was so great to work with. Super nice, able to answer my questions or find me answers I needed, etc. Just amazing! 10/10 service. Thank you, Hoger!!

The repairs were completed while I waited and the waiting room was clean and comfortable.

Great service and friendly team to work with. Hoger knew info we needed in purchase of new hybrid car. He provided "hands on" instructions and did not rush our decision. Plus he did it with a smile. Brian provided more than one purchasing option. These options allowed for stress free purchase. Steven Toyota team work very well together. Professional teamwork with stress free purchase. We have never purchased a car with such ease. We drove a few miles to Steven Toyota location and it was well worth the drive. We will look here first for any future purchases.

The service department is great. Very courteous and friendly. I have been taking my car to them since I moved here a year ago. I have never had a bad experience. Highly recommend

Really nice people, Holgar helped us out the whole time and was very patient and pleasant. Thank you Holgar for our very first car in harrisonburg.