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I purchased my first Toyota from Marcus Johnson. Marcus is knowledgeable, honest and family friendly. I have purchased two additional vehicles from Marcus and one for my son. This was a wonderful experience and easy process. We will be purchasing all of our family vehicles from Marcus. Marcus is easy to work with and definitely an asset to Steven Toyota.

I’ve come here three times now, and they are always really nice! The waiting room is a comfortable atmosphere. After realizing service would take longer than expected, they offered to get me a shuttle back to my house. They also gave me a free rental one time because my car wouldn’t be ready until the next day. They give you estimates and visuals on a website that is very easy to understand. Sometimes they’ll even give you a coin for a free car wash!

I really love the service department folks at Steven Toyota, especially Brooke!. They take customer service very seriously and I HIGHLY RECOMMEND them to anyone and everyone!!

Everyone was very professional and service was great.

The team at Steven Toyota were so wonderful at helping my husband and me with our trade. Thank y’all so much!!!

Smooth, efficient, polite

good and fast service

I just bought a car from steven toyota. Their customer service was absolutely amazing. They let you know everything you need to know before and after getting your car! Santi was absolutely wonderful!

They did a very good job serving me with best option possible

Thank you for the beautiful car! The service is excellent! Dmytro and Marcus were very professional

Steven Toyota staff went above and beyond in finding the right car for me. I cannot recommend them enough; their team is amazing.

Love my Highlander I would recommend Justin Sours to anyone who wants a new or used vehicle the whole experience with Steven Toyota was great!

Allison Headway has been my service consultant for a long time and she always very pleasant and accommodating. She has now been promoted to the Steven KIA service manager; well deserved congratulations! Today I dealt with Brooke and was very pleased and look forward to the continued outstanding customer service that Allison and Steven Toyota has been providing going forward. In addition the entire service department at Steven Toyota is extremely clean and is fully customer focused.

What can I say about Greg and staff at Stephen’s Toyota, I went with the intention to simply look a ride and came home with two of the best vehicles I have ever purchased. Greg went out of his way two days in a row to accommodate me and help me feel confident in my purchases . I will be using them from now on and will strongly recommend Greg and the entire staff for the purchase of a new or used car or truck.

Buen trato ,asesoramiento y profesionalidad del vendedor Francisco M.

Courteous service will well defined expectations.

Steven Toyota is fantastic because they are able to pick up your vehicle from your place of work within a certain mile radius. They picked up our vehicle this morning and upon calling this afternoon to see the status they weren’t sure they were going to be able to finish it today. Malachi, spoke with the loaner/rental office to see what our options were, and then went back to the service department to express the need to have it done today. He told me he would stay after hours to keep me up-to-date. He was incredibly kind, apologetic, and invested. They ended up being able to deliver the vehicle back to our place of work in the timeframe stated. Great service and great customer service.

Excellent costumer service. Personnel so kind

Excellent experience buying a Toyota Highlander with Marcus Johnson. He is knowledgeable and polite, never pushy. I would recommend working with him if you need a vehicle!

I was traveling and the ck engine light came on. I made it to harrisonburg and called Steven toyota . When I explained my situation they told me to bring it in. They kept me updated while they tried to diagnos and then ordered parts. I was provided shuttle service both when I dropped ot off and when the repair was complete.