Steven Toyota is fantastic because they are able to pick up your vehicle from your place of work within a certain mile radius.
They picked up our vehicle this morning and upon calling this afternoon to see the status they weren’t sure they were going to be able to finish it today. Malachi, spoke with the loaner/rental office to see what our options were, and then went back to the service department to express the need to have it done today. He told me he would stay after hours to keep me up-to-date. He was incredibly kind, apologetic, and invested. They ended up being able to deliver the vehicle back to our place of work in the timeframe stated. Great service and great customer service.